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Last Updated: 20 July 2026
At Brackridge, we are committed to providing reliable and transparent shipping services throughout the United Kingdom. Please read this Shipping Policy carefully before placing an order.
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed, you will receive a confirmation email.
Orders placed on weekends or public holidays will be processed on the next business day.
We currently ship only within the United Kingdom.
At this time, we do not offer international shipping.
We are pleased to offer FREE Standard Shipping on all orders within the United Kingdom.
There are no additional shipping charges at checkout unless otherwise stated during special promotions or exceptional delivery services.
Any changes to our shipping fees will always be clearly displayed on our Website before you complete your purchase.
Orders are processed within 1–3 business days.
After dispatch, estimated delivery within the United Kingdom is:
FREE Standard Shipping: 5–10 Business Days
Delivery times are estimates only and may occasionally be affected by factors beyond our control, including:
Where available, tracking information will be sent to you by email once your order has been dispatched.
Please allow up to 48 hours for tracking information to become active.
Customers are responsible for providing a complete and accurate delivery address.
If a parcel is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be re-dispatched.
If your order is delayed, arrives damaged, or you believe it has been lost, please contact our customer support team as soon as possible.
Email: support@brackridge.com
We will work with the shipping carrier to investigate the issue and provide an appropriate solution where applicable.
If your order contains multiple items, they may occasionally be shipped separately.
You will not be charged additional shipping fees for split shipments.
An order is considered delivered once the shipping carrier confirms successful delivery to the delivery address provided during checkout.
If you believe your parcel has been delivered incorrectly, please contact us promptly.
If you have any questions regarding shipping, please contact us:
Brackridge
10 Rue de la Paix
75002 Paris
France
Email: support@brackridge.com
Phone: +44 7458 041389
Website: brackridge.com